Terms of Service for ProOUpgrade

Effective date: 05-01-2026

1. Introduction

Welcome to ProOUpgrade. These Terms of Service govern your use of our professional qualification improvement courses. By enrolling in any of our programs, you agree to comply with these terms.

2. Services

ProOUpgrade offers professional qualification improvement courses designed to enhance your skills and knowledge. The courses are provided through online sessions, materials, and support.

3. Registration and Contact

To register or inquire, please contact us at Bremgartenstrasse 117, 3012 Bern, Switzerland or by phone at +41765979471. For further communication, please use our contact form. Our Business ID is CHE-199.292.758.

4. Payment and Fees

Details about course fees and payment methods will be provided upon registration. Payments are required before access to course materials.

5. Refund Policy

Services with Refund Option: If you find that the course does not meet your expectations, you may request a refund within 14 calendar days of purchase, provided that you have not accessed more than 10% of the course content. Refund requests must be submitted via the contact form. Refunds will be processed using the original payment method within 14 business days after approval.

Alternatively, upon request and subject to availability, you may transfer your enrollment to a future course session within 12 months of the original registration date at no additional cost.

Services Without Refund: Some specialized or customized courses are final sale due to their tailored nature and limited availability. Such conditions will be clearly indicated prior to purchase. In these cases, refunds or transfers are not available because preparation and resource allocation are made specifically for the participant.

6. Access and Use of Course Materials

Course materials provided by ProOUpgrade are for your personal use only and should not be reproduced or distributed without prior written permission.

7. Modification of Terms

ProOUpgrade reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website.

8. Limitation of Liability

ProOUpgrade is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

9. Governing Law

These terms are governed by the laws of Switzerland.

10. Contact Information

If you have any questions about these Terms of Service, please contact us through our contact form or at Bremgartenstrasse 117, 3012 Bern, Switzerland, phone +41765979471.